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HRCI Professional in Human Resources - International Sample Questions (Q97-Q102):
NEW QUESTION # 97
An important reason for an organization to provide company-sponsored events is to:
- A. distribute performance awards
- B. increase employee morale
- C. retain valued employees
- D. provide a company tax benefit
Answer: B
Explanation:
Company-sponsored events, such as team-building activities and social gatherings, help improve employee morale by fostering a positive work environment and promoting collaboration. HRCI highlights that these events can strengthen team dynamics and enhance employee satisfaction, contributing to better retention.
NEW QUESTION # 98
An employee who was recently demoted is concerned about comments from coworkers once the change is made public. Which of the following is the best approach to handle this concern?
- A. Discuss with the employee how to handle the announcement
- B. Document the concern in the employee's personnel file
- C. Elevate the employee's concern to senior management
- D. Review the labor agreement or employee handbook for guidance
Answer: A
Explanation:
Discussing with the employee how to handle the announcement allows them to address concerns directly and fosters open communication. HRCI advises that handling sensitive issues like demotion with transparency and empathy helps support employee morale and fosters a respectful workplace culture.
NEW QUESTION # 99
The first step in the candidate selection process is to:
- A. determine hiring criteria
- B. train the interview panel
- C. administer an aptitude test
- D. design an interview questionnaire
Answer: A
Explanation:
Determining hiring criteria is essential as the first step to set a clear understanding of the skills and qualifications required. According to HRCI, establishing criteria ensures alignment with job requirements, leading to more effective and fair recruitment practices.
NEW QUESTION # 100
A manager receives a picture of an employee sitting with their eyes closed during the workday. The employee appears to be sleeping. What should the manager do?
- A. Place the picture in the employee's file
- B. Observe the employee to determine their behavior
- C. Terminate the employee for sleeping on the job
- D. Gather information to determine what happened
Answer: D
Explanation:
The manager should first gather information to understand the context, as there could be legitimate reasons (e.
g., a break or health issue) for the employee's behavior. HRCI advises that managers should investigate and understand the full context before making any disciplinary decisions.
NEW QUESTION # 101
Which of the following are the most appropriate methods to develop high-potential employees for succession planning? (Select TWO options)
- A. Promotion
- B. Coaching
- C. Internal lateral moves
- D. Testing
- E. Salary increases
Answer: B,C
Explanation:
Coaching and internal lateral moves are effective methods for developing high-potential employees by broadening their skills and preparing them for future roles. HRCI recommends these methods for succession planning, as they offer hands-on experience and guidance, which are critical for leadership readiness.
NEW QUESTION # 102
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